When a 19yo girl developed a catastrophic “flesh eating bacteria” infection of her lower lip and neck after a routine wisdom teeth removal, she lost her entire lower lip. We fixed this through a novel micro reconstructive surgery operation. We wanted to demonstrate the success of this novel method in the ASRM meeting, where we hoped to win the “Best Case of the Year” award. We needed video footage of the patient who lives in a very remote place in northwest Big Island, Hawaii. We first tried Skype. However the quality with Skype was poor: the video was freezing and audio was breaking. Then we found a new service called Video-Monet (V-MO). V-MO allowed sending videomail with high quality video/audio and worked like a charm under the same internet condition and computer conditions. As a result we could demonstrate the success of our surgery and we won the award. Without V-MO demonstrating the patient’s lower lip function, we would have never won the “Best Case of the Year”.
Dr. Gregory Buncke, M.D., Plastic Surgery Institute, San Francisco, CA